Privacy Policy
Last Updated: 10/26/2025
Company: TOPUPPOINT TECHNOLOGY (PVT) LTD
Website: www.topuppoint.net
Email: info@topuppoint.net
1. Introduction
TOPUPPOINT TECHNOLOGY (PVT) LTD (‘we’, ‘our’, ‘us’) operates the website www.topuppoint.net, where we sell and distribute imo virtual diamonds and other digital goods. We are committed to protecting your personal information and your right to privacy. By using our website or making a purchase, you agree to this Privacy Policy.
2. Information We Collect
We collect the following types of information to provide and improve our services:
A. Personal Information
– Full name
– Email address
– Contact number
– Payment details (bank, card, crypto, or mobile money information)
– imo ID or related account identifiers
B. Technical Information
– IP address
– Device type and browser information
– Date and time of access
– Usage patterns on our site
3. How We Use Your Information
We use your information to:
– Process and complete your diamond purchases
– Verify transactions and prevent fraud
– Communicate with you regarding orders or account issues
– Provide customer support
– Improve and personalize our services
– Comply with legal and regulatory requirements
4. Data Sharing and Disclosure
We do not sell or trade your personal data. We may share your data only in the following cases:
– With verified payment providers for transaction processing
– With law enforcement if required by law or to prevent fraud
– With authorized internal staff for order fulfillment and verification
All third parties are bound by strict confidentiality and data protection requirements.
5. . International Data Transfers
Since we serve customers worldwide, your information may be processed on servers located in or outside Sri Lanka. We ensure that all international data transfers are handled securely and in compliance with applicable data protection laws.
6. Data Security
We use encryption, firewalls, and secure server technologies to protect your data from unauthorized access, alteration, or misuse. However, no internet transmission is 100% secure, and you use our website at your own risk.
7. Retention of Information
We retain your personal information only as long as necessary to:
– Complete your transactions
– Fulfill legal, accounting, or reporting obligations
– Resolve disputes or prevent fraud
8. Your Rights
Depending on your location, you may have the right to:
– Access and receive a copy of your data
– Correct inaccurate information
– Request deletion of your account or personal data
– Withdraw consent at any time
You can exercise these rights by emailing us at info@topuppoint.net.
9. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, track orders, and improve performance. You can manage or disable cookies in your browser settings.
10. Payment Information
We accept payments via bank transfer, card payments, mobile money, and cryptocurrency. All payments are handled through secure third-party providers. We do not store your full payment card or crypto wallet details.
11. Policy Updates
We may update this Privacy Policy from time to time. All updates will be posted on this page with the ‘Last Updated’ date revised accordingly. Your continued use of our website after any changes means you accept the new terms.
15. Contact Information
If you have any questions or complaints about this Privacy Policy or our practices, please contact us at:
Email: info@topuppoint.net
Company: TOPUPPOINT TECHNOLOGY (PVT) LTD
Country: Sri Lanka